POLICIES AT BEADY • I BRIDAL DESIGN
TERMS AND CONDITIONS
TERMS AND CONDITIONS
1. ORDERING PROCESS
Once the client has discussed his/hers requirements with BEADY · I Bridal Design and expressed their desire to place an order then the following process will take place.
Firstly, a final quote for the order will be given to the client by BEADY · I Bridal Design, then a non-refundable advanced payment is required prior to the start of the making process.
£10.00 non-refundable payment for orders priced up to £50.00.
£20.00 non-refundable payment for orders priced from £51.00 to £150.00.
£50.00 non-refundable payment for orders priced from £151.00 to £450.00.
£100.00 non-refundable payment for orders priced over £451.00.
The non-refundable advanced payment is deducted from the grand total of your order.
When the client has paid the non-refundable payment to secure the order, they will then be put on a waiting list. BEADY · I Bridal Design will get in touch with the client to inform them that their dream headpiece is being handcrafted.
The final stage of the process will come when the headpiece has been made and ready to shop to the client (please see section for information on shipping)
2. THE PRODUCT
BEADY · I Bridal Design takes great pride in creating handmade, bespoke headpieces.
BEADY · I Bridal Design will sometimes also have pre-made headpieces on offer to purchase.
Whether the client purchases a bespoke headpiece or a pre-made headpiece, every effort has been made to represent the beautiful headpieces as accurately as possible.
BEADY · I Bridal Design does not accept responsibility for any differences in colour due to the computer equipment or software used by the clients.
Each headpiece is individually handcrafted and slight variations of the same design may occur.
The contract is between BEADY · I Bridal Design and the client placing the order.
The contract is accepted when the client have paid non-refundable advanced payment and the client has received a confirmation that they have been added to BEADY · I Bridal Design’s waiting list.
By paying the non-refundable advanced payment the client is also confirming that they agree to these terms and conditions.
All sizes provided are approximate.
When requested the client must submit the measurements required to BEADY · I Bridal Design.
If the measurements are not submitted within 14 days of BEADY · I Bridal Design requesting the measurements, then the chosen design will be made to a standard size.
Please get in touch, if you need help or advice with measurements.
All prices are in GBP – British Pound Sterling.
A bespoke headpiece is personalised to each client therefore the prices are individual as well.
Prices will vary depending on design, complexity, size and materials.
Quotes for bespoke headpieces will also include second class signed for postage.
Any pre-made items will have a stated price in the advertisement.
All prices shown for pre-made headpieces will include standard postage and shipping – signed for postage can be arranged at an additional cost.
Any client placing an order outside of the UK will also need to pay an additional postage cost.
BEADY · I Bridal Design has the right to increase the price if an unforeseen increase in postage charges or material costs occur.
BEADY · I Bridal Design’s preferred payment method is bank transfer.
First payment will be the non-refundable advanced payment to secure the clients order.
The remaining balance is required to be paid on the completion of the product.
Once the client’s order is complete BEADY · I Bridal Design will give the client a final payment deadline date (which in many cases is 10 weeks from the completion date).
If full payment is not received by the final payment deadline date then BEADY · I Bridal Design has the right to keep the goods and not to ship to the client, even if the full payment is made after the deadline.
Bespoke items are shipped via Signed for Second Class Royal Mail service.
Pre-made headpieces are shipped via the standard Second Class Royal Mail service.
Clients have the option to upgrade delivery before shipping as long as the extra cost is covered.
Where applicable a tracking number can be provided to the client on a Signed For postal service.
BEADY · I Bridal Design is not liable for failure to deliver the goods due to circumstances beyond our control.
8. RETURNS & CANCELLATIONS
BEADY · I Bridal Design does not accept returns on any bespoke orders.
BEADY · I Bridal Design will accept returns on pre-made headpieces. The client will have 14 days to return the goods at their own cost.
We aim to delight all of our clients therefore an exchange may be offered at our discretion providing the headpiece is a pre-made headpiece and not bespoke order.
The client has the right to cancel their bespoke order at any time however if work has commenced prior to the notice of cancellation, the remaining balance becomes due.
If the client wishes to cancel they must submit their notice of cancellation to BEADY · I Bridal Design via email firstname.lastname@example.org.
BEADY · I Bridal Design will not refund a non-refundable advanced payment, even if the order is cancelled before completion of their bespoke order.
Refunds on pre-made goods will be issued if an exchange is not available.
Refunds on pre-made goods will only be issued as long as the item is returned to BEADY · I Bridal Design within 14 days and has arrived in an unused, good condition and in its original packaging.
Any postal charges will be deducted from the balance paid and the remaining amount will be refunded to the client.
10. AFTER CARE
All headpieces must be handled with care.
BEADY · I Bridal Design advises that headpieces are picked up by their base to avoid handling the beading. If the client wishes to adjust the elements of the hair accessory, they will be doing so at their own risk. Excessive adjustments of beads, wires and any elements may result in damages/breakages to the goods.
BEADY · I Bridal Design recommends that the client avoids using hair spray once the headpiece is in the client’s hair as it may tarnish the materials.
The client should store the headpieces in the box provided to protect them from fading or dulling.
Photos taken of the client’s order will be uploaded to BEADY · I Bridal Design’s social media channels as well as our website. If for any reason the client would like BEADY · I Bridal Design to refrain from doing so, please inform us of this prior the completion of the order.
BEADY · I Bridal Design enjoys seeing client’s photos of their headpieces, any photos sent to BEADY · I Bridal Design by the client automatically gives BEADY · I Bridal Design permission to share the photographs on their social media channels and website.
If the client is sharing professional pictures with BEADY · I Bridal Design, the client must provide details of the photographer so that we can credit the photographer. Failure to provide photographers information will make the client responsible for any actions raised against us.
The client must not use any photographs from BEADY · I Bridal Design’s social media channels or website to resell the headpiece or for any other reason.
BEADY · I Bridal Design provides a very personal, flexible service and we aim to make beautiful, bespoke headpieces for our clients, no matter the occasion.
If you have any questions or concerns, please get in touch.
BEADY · I Bridal Design is committed to ensuring your privacy and maintaining the security of any personal information provided by you. BEADY · I Bridal Design strictly adhere to the requirements of the Data Protection Act 1998.
The purpose of this privacy statement relates to what information BEADY · I Bridal Design collects and how BEADY · I Bridal Design uses it.
You can access BEADY · I Bridal Design website home page and browse BEADY · I Bridal Design site without disclosing your personal information. However, when you submit a form to get in touch with BEADY · I Bridal Design we will require your name and an e-mail address. You have the option to withhold any information details not required for the get in touch form to be successfully submitted.
WHAT PERSONAL INFORMATION BEADY · I Bridal Design COLLECT
We collect a variety of types of information. Examples include:
Order Information: Contact and location information, such as your name, address, phone number, or email address;
Preference information, such as your contact and marketing preferences, and brand and merchandise interests;
Profile and account information, which may include Contact, and Preference information as well as product review information, other information about your profile;
Demographic information, which may include age or birth date, gender, post code, and other information about you;
Device and browsing information, including information about your phone, tablet, computer, or device, and online browsing activity (collectively, “automatically collected information”). Automatically collected information may include IP addresses, unique device identifiers, cookie identifiers, device and browser settings and information, and Internet service provider information. Automatically collected information also may include information about when and how you access and use BEADY · I Bridal Design website, such as the date and time of your visit or use, the websites you visit before coming and after leaving BEADY · I Bridal Design website, how you navigate and what you search for using BEADY · I Bridal Design website, the website pages and items you view using BEADY · I Bridal Design website.
HOW BEADY · I Bridal Design COLLECT INFORMATION
Your personal information is collected on this website and from third parties. For example, the information collected is:
You provide, such as when you make a purchase, contact us, participate in a giveaway, respond to a survey, engage in a promotional activity or sign up for emails or marketing;
From third parties, such as service providers that BEADY · I Bridal Design uses, analytics companies, advertising networks and cooperatives, demographic companies, third parties that provide us with information about you and the different devices you use online, and other third parties that BEADY · I Bridal Design choose to collaborate or work with;
From social media platforms and networks that you use in connection with this website or that share or allow you to share information with us, such as Facebook, Twitter, Pinterest, and Instagram. For example, if you use functionalities, plugins, widgets, or tools from social media platforms or networks in connection with BEADY · I Bridal Design website, the information that you share with us may be collected, or that those social media platforms or networks share with us. For more information about social media platform and network privacy practices, please review the privacy policies and settings of the social media platforms and networks that you use;
Using cookies and automatic collection methods. For example, BEADY · I Bridal Design and third parties BEADY · I Bridal Design works with may collect information from the computer, tablet, phone, or other device: that you use to access this website; or that you use to open an email or click on an advertisement from us. This collection includes automatically collected information, and generally does not include personal information unless you provide it through our website or you choose to share it with us. Methods we use include:
cookies which may be session-based or persistent, and are typically small data files that are stored on your hard drive or in connection with your Internet browser. For more information about cookies, and how to disable cookies
Log files which track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps
web beacons or tags which are small images embedded into websites or emails that send information about your computer, tablet, phone, or other device when you visit this website used to record information about how you browse the BEADY · I Bridal Design website.
HOW DOES BEADY · I Bridal Design USE YOUR PERSONAL INFORMATION?
Order Information that is collected, is used to:
Communicate with you such as when you: place an order; call us; make a request or inquiry; enter a giveaway; complete a survey; or share a comment or concern;
When in line with the preferences you have shared, information or advertising relating to BEADY · I Bridal Design products or services may be provided.
For analytics, such as to: understand how you use our website; understand what you look for on this website; and improve this website;
For BEADY · I Bridal Design business purposes, such as: to operate and improve upon BEADY · I Bridal Design business and lawful business activities; to maintain our programs, and records; for research; to determine your satisfaction with BEADY · I Bridal Design products and services; to detect and prevent fraud or misuse of BEADY · I Bridal Design services; and for any other business purpose that is permitted by law;
The Device Information that may be collected with purpose to help with:
Screening for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise BEADY · I Bridal Design website (for example, by generating analytics about how our customers browse and interact with this website).
Personalisation of your experiences, including to: remember your interests and preferences; customise the products and services shared with you; track and categorise your activity and interests on this website, including by identifying the different devices you use; and to enrich your experience on BEADY · I Bridal Design website;
Marketing and advertising, such as to: send you marketing and advertising communications and to customise the marketing and advertising that is shown to you.
For remarketing: In addition to using cookies and related technologies as described above, it also may be permitted for certain third party companies to help with tailoring the advertising that is thought of as may be of interest to users and to collect and use other data about user activities on this websites and/or Services (e.g., to allow them to tailor ads on third party services). These companies may deliver ads that might also place cookies and otherwise track user behaviour.
SHARING YOUR PERSONAL INFORMATION
Personal information about you is not shared with third parties for third party marketing or advertising purposes. Your Personal Information is shared with third parties to help BEADY · I Bridal Design use your Personal Information, as described above. For example, personal information is shared with:
Google Analytics to help us understand how our customers use this website.
Social media platforms and networks such as Facebook, Twitter, Pinterest, and Instagram that offer functionalities, plugins, widgets, or tools in connection with this website (e.g. to share inspiration, finds and other content with your friends and followers on social media). If you choose to use these functionalities, plugins, widgets, or tools, certain information may be shared with or collected by those social media companies.
Finally, your Personal Information may be shared to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information BEADY · I Bridal Design receives, or to otherwise protect BEADY · I Bridal Design rights.
As described above, your Personal Information is used to provide you with targeted advertisements or marketing communications that are believed may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”).
DO NOT TRACK
Please note that BEADY · I Bridal Design website’s data collection is not altered and practices are used when a Do Not Track signal from your browser is seen.
LINKS TO OTHER WEBSITES AND SERVICES
BEADY · I Bridal Design website may provide links to other Internet sites, content or videos (embedded or direct links) maintained by third parties. BEADY · I Bridal Design is not responsible for the sites, content, or videos accessed via the links, and the privacy practices of those third parties are not reviewed. You are encouraged to review the privacy practices of those third parties.
This Site is not intended for individuals under the age of 16. BEADY · I Bridal Design does not knowingly request or collect personal information from any person under 16 years of age without prior verifiable parental consent. If you believe that your child under the age of 16 has submitted personal information to BEADY · I Bridal Design in connection with this website and without prior verifiable parental consent, please contact us at email@example.com so that the steps to delete the personal information that the individual provided is removed.
For more information about BEADY · I Bridal Design privacy practices, if you have questions, or if you would like to make a complaint, please get in touch via firstname.lastname@example.org.